Frequently Asked Questions

I have a question about:

• General Guidelines
  
  
• Class Packs
  ​
  
• Booking of Classes

 

General Guidelines

• Come in appropriate attire that allows you to move comfortably. No shoes or socks are required for all studio classes. Mats and props are available but you may bring yours if you'd like. Towels are not provided.

 

• Shower facilities and amenities are available. Bring a personal towel for showering.

 

• A water dispenser with both hot and cold water is available. Bring a personal bottle.

 

• Latecomers may be denied entry into the class.​

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How long will I take to learn a handstand/handstand press/one arm handstand?

• No idea. We won’t make meaningless and empty promises without first meeting and training you.

 

Class Pack Guidelines
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• All studio and virtual class packs must have its first class booked within 1 month of purchase. Class packs that do not get activated within 1 month will have its validity automatically started.
  • Therefore, the validity of all class packs starts from either a) first class attended or b) 1 month after its date of purchase, whichever comes first.
    
    
• The Newcomer's Pack:
  • ​Everyone, whether you're a first timer or already part of the Mushin fam (yay), gets to purchase and utilise "The Newcomer's Pack" once. More details can be found here.
    
    
  • Multiple purchases/usages of The Newcomer's Pack from the same person will have the credits forfeited.
    
    
  • Credits from The Newcomer's Pack are not eligible to exchange for registration of Intensives, workshops, and/or special classes.

 

• Rollover Option: Expired class credits can be rolled over
  • ​Buy a new studio/virtual class pack within 1 month of expired class credits
  • Email to hello@mushinmovement.com requesting for the rollover
  • The expired credits will be brought over to the new class pack

 

• Extension, Suspension, & Transfer Requests:
  • ​​Requests to extend or suspend class packs are reviewed on a case-by-case basis. Situations involving health/medical reasons must be supplemented by medical certifications while situations involving travel, supplemented by travel documents.
  • If granted, extensions and suspensions are according to stated duration on given documents. If a transfer is necessary and request is granted, a second transfer or requests to transfer class pack back to original account holder will not be allowed.

 

•  All sales are final and strictly non-refundable. 

 

Class Booking Guidelines
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• Booking of Classes:
  • Create an account here and purchase our class packs here
  • Book the classes you wish to attend from our booking schedule here​
  • All classes must be booked with a valid class pack. No walk-ins at the studio are allowed. Show-ups without a valid class reservation will be denied entry
    
    
• Studio and virtual class bookings are opened 7 days in advance.

 

• 12-hour Booking Cancellation: The class credit is forfeited for cancellations of bookings made less than 12 hours from time of class. Forfeited class credits are strictly not reimbursed. Situations involving health/medical reasons must be supplemented with medical certificates and will be reviewed on a case-by-case basis.

 

• Class Cancellation: Classes that do not meet the minimum number of signups (studio: 2 pax, virtual 3 pax) will be cancelled. Class cancellation emails will be sent to notify remaining signups.
  • Ensure that your account on Punchpass is subscribed to our emails and that hello@mushinmovement.com is listed as an approved sender to the email address associated to the account you have with us. This allows for prompt communication.

For further questions, drop us an email at hello@mushinmovement.com and the team at Mushin Movement will get back to you as soon as we can.